— Training Calendar —
Give employee performance and productivity a boost
with NAE's training workshops

(more classes being added... please check back)

Click on a course name in the list below to review the course description of classes currently being offered. To register for a course, click on the image located next to the course date. Check out our "Value Paks" for extra savings on our training programs! For additional information please contact our Training Department. Click here for a map to the NAE office		NAE courses approved for HRCI certification are identified below by this symbol.
Americans with Disabilities Act * Assertiveness Training Background Checks: ~why have them Communicating with Hispanics~practical solutions Communication Skills: tools for more effectiveness Company Benefit Programs: ~the fundamentals Computer Coaching (customized individual instruction) Conflict Resolution: the employee and the customer Delegating for Success: ~managing more with less Discrimination and Harassment Update * Email Etiquette: ~how to control the e-monster Emotional Intelligence "EQ" Employee Relation Conflicts: ~problem solving toolkit Family and Medical Leave Act * Federal Wage & Hour: the Fair Labor Standards Act Future of I-9's The "GO" System (Get Organized) Goal Setting: achieving more with focus Harassment-free Workplace: ~effective behaviors Hispanic Supervisory Skills~responsibility/expectations How to Get an "HR Seat" at the Table": ~walk the talk HR Essentials: a review & update (6 courses*) Interviewing Skills: tips & techniques		Introduction to Child Support Enforcement "Just Give Me One More Minute" Manage "Up" or "Out": ~improvement or outplacement Performance Appraisal Skills Present Without Fear Proper Record Retention * Social Intelligence: taking EQ to the next level Supervisory Skills I~what every supervisor needs Supervisor's Management Role Three "C Forms" of Worker's Comp Forms Team Building: for higher productivity Teambuilding: ~for team leaders Train the Trainer: ~help on-the-job trainers Understanding Unemployment War For Talent: retaining the best and the brightest Workers' Compensation * Workplace Environment Workplace Safety * Workplace Violence: ~prevent liability You're NOT the Person I Hired Your Time: think about it? NAE CANCELLATION AND REFUND POLICY NAE WORKSHOPS ON-SITE
DON'T SEE A CLASS THAT YOU NEED? In a continuing effort to provide relevant training classes for our members, we welcome and encourage our members' feedback regarding new classes which NAE should consider offering. Please enter your description of any additional classes which would benefit your organization, and click on the "Submit" button. Name: Email: Phone:
SUPERVISORY SKILLS I: what every supervisor needs to know & review Supervisors are the first line of management in companies with many challenging issues to meet on a daily basis. NAE offers a six-week, 18-hour course, providing information on several topics that will support front line supervisors in their position and help them to manage their direct reports and/or a function. Topics include: Leading & Managing, Employment Law, Wage & Hour, Substance Abuse in the Workplace, Discipline & Discharge, Workplace Environment (avoiding harassment / discrimination & valuing diversity), and Performance Management & Reviews.
Reno workshops: (Thursdays) April 10 - May 15, 2008 Facilitators: James Nelson, Rob Parker, Carol A. Eastwick, Nevada Association of Employers, Paul Gessford, Drug & Alcohol Consultant, & Robert Story, Story Law Group Class times: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $275 per each NAE member participant / $425 per each non-member participant		Carson City workshops: (Wednesdays) April 2 - May 7, 2008 Facilitators: James Nelson, Rob Parker, Carol A. Eastwick, Nevada Association of Employers, Paul Gessford, Drug & Alcohol Consultant, & Robert Story, Story Law Group Class times: 8:30 a.m. - 11:30 a.m. Where: Casino Fandango 3800 Carson Street, Carson City Fee: $275 per each NAE member participant / $425 per each non-member participant Top of Page
SUPERVISOR'S MANAGEMENT ROLE: coaching & motivating performance A primary responsibility of supervisors / managers is employee performance. Knowing what has to be accomplished in the workplace is enhanced by knowing how to make it happen! Topics include: Setting a Vision for Your Team, Team Building & Retention, Coaching & Motivational Discipline, and Managing Performance & Relations. Participants complete the 12-hour course with fresh ideas to bring back to the workplace and an action plan ready to be implemented upon their return to work.
Reno workshops: (Thursdays) June 5 - June 26, 2008 (Tuesdays) September 9 - September 30, 2008 Facilitator: Carol A. Eastwick, Nevada Association of Employers Class times: 8:30 a.m. - 11:30 a.m Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $200 per each member participant / $325 per each non-member participant		Carson City Workshops: (Thursdays) March 13 - April 3, 2008 (Tuesdays) May 6 - May 27, 2008 (Wednesdays) September 17 - October 8, 2008 Facilitator: Carol A. Eastwick, Nevada Association of Employers Class times: 8:30 a.m. - 11:30 a.m Where: Casino Fandango 3800 Carson Street, Carson City Fee: $200 per each member participant / $325 per each non-member participant Top of Page
HR ESSENTIALS: a review & update HR Essentials, a highly successful program, is now recognized as pre-approved for HRCI re-certification credits for human resources professionals. Those dealing with human resources issues are well aware of the importance of reviewing and updating knowledge regarding federal and state employment related laws. Keeping organizations in compliance is necessary and a constant challenge. Recognizing this need, the HR Essentials workshop has topics designed for review and an updating of the most recent interpretations of employment law. The presenters are well recognized in their individual fields of expertise. The six-part series of 90-minute sessions focuses on the issues and interpretations necessary to grasp the intent of the individual laws. Participants are able to ask questions and get answers from recognized experts and learn from other human resources professionals.
February 26 - April 1, 2008 September 11 - October 16, 2008 (click on the course name for more information) Feb. 26 & Sept. 11: Proper Record Retention Mar. 4 & Sept. 18: Family and Medical Leave Act Mar. 11 & Sept. 25: Workplace Safety Mar. 18 & Oct. 2: Discrimination & Harassment Mar. 25 & Oct. 9: Americans with Disabilities Act Apr. 1 & Oct. 16: Workers' Compensation Top of Page		Time: 8:30 a.m. - 10:00 a.m. (except for the Discrimination & Harassment Update, 8:30 - 10:30 a.m.) Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: NAE Members may attend all six sessions for only $235 or choose one or more sessions for $49 each. Non-Members may attend all six sessions for $475 or choose one or more sessions for $99 each.
PROPER RECORD RETENTION (Part of HR ESSENTIALS) This session will examine the Nevada record-keeping laws and their impact on the hiring, employment, discipline, and termination processes for organizations of differing sizes. Participants will receive useful handouts and have ample opportunity for Q&A.
February 26, 2008 September 11, 2008 Facilitator: Robert Story, Story Law Group Top of Page		Time: 8:30 a.m. - 10:00 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $49 NAE Members / $99 Non-Members (see HR Essentials for special pricing)
FAMILY AND MEDICAL LEAVE ACT (Part of HR ESSENTIALS) This course addresses some of the common problems and practical considerations in administering the Family and Medical Leave Act (FMLA). Participants will be provided with an explanation of the law for employers who are covered by it. Participants will have an opportunity to ask questions about the FMLA and share their experiences with other participants. Topics covered: "Serious Health Condition" Continued Health Insurance and Other Benefits The Notice Requirements - Employer and Employee Responsibilities Medical Certification Paid Leave vs. FMLA Leave Administering Attendance Policies Under FMLA
March 4, 2008: September 18, 2008: Facilitators: Jim Nelson and Rob Parker, Nevada Association of Employers Top of Page		Time: 8:30 a.m. - 10:00 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $49 NAE Members / $99 Non-Members (see HR Essentials for special pricing)
WORKPLACE SAFETY (Part of HR ESSENTIALS) This presentation highlights OSHA's mission and how it is being met, with a review of the most commonly cited standards including: Workplace Safety Program, Emergency Action Plans, Hazard Communication, Lockout/Tagout, Respiratory Protection and Hearing Conservation. A discussion of the types of penalties and fines an employer may suffer along with when do you have to call OSHA is also covered.
March 11, 2008 September 25, 2008 Facilitator: Katie Slade, CEM, CET, CHMM, Certified Environmental & Safety Consultant/Trainer Top of Page		Time: 8:30 a.m. - 10:00 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $49 NAE Members / $99 Non-Members (see HR Essentials for special pricing)
DISCRIMINATION AND HARASSMENT UPDATE (Part of HR ESSENTIALS) Attend this session for an update on the Equal Opportunity Employment laws, a discussion of what constitutes discrimination and harassment, as well as the criteria for filing a charge of discrimination, an overview of the steps to take when conducting investigations, and a look at how to be proactive in order to stop inappropriate behaviors before they can escalate into unlawful discrimination and harassment in your workplace.
March 18, 2008 October 2, 2008 Facilitator: Dennis Maginot, Nevada Equal Rights Commission Top of Page		Time: 8:30 a.m. - 10:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $49 NAE Members / $99 Non-Members (see HR Essentials for special pricing)
AMERICANS WITH DISABILITIES ACT (Part of HR ESSENTIALS) This course will help participants avoid frequent pitfalls related to disability related inquiries, learn about essential job functions, and decipher between permissible and impermissible forms of pre-employment screening. Participants will be provided with a framework for analyzing reasonable accommodations and how to handle threats to workplace safety to avoid disability discrimination in these circumstances. Topics covered: Who is a Qualified Individual with a Disability? Job Requirements: What is an Essential Job Function? What is a Reasonable Accommodation? When Can an Employer Demand Employee Performance and Adherence to Job Standards? When Will an Accommodation Pose an Undue Hardship? How Should an Employer Handle Threats to Workplace Safety Presented by Disabilities?
March 25, 2008 October 9, 2008 Facilitators: Jim Nelson and Rob Parker, Nevada Association of Employers Top of Page		Time: 8:30 a.m. - 10:00 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $49 NAE Members / $99 Non-Members (see HR Essentials for special pricing)
WORKERS' COMPENSATION (Part of HR ESSENTIALS) This session is a brief overview designed to give the Human Resources Professional a working knowledge of the system. It covers basic topics such as: who are the parties involved in a workers' compensation case, when is a worker covered by workers' compensation, what are the available benefits, what is involved in the process of filing a workers' compensation claim, what are the defenses available to the employer and insurer during the course of workers' compensation claims, and what is involved when a workers' compensation claim is litigated.
April 1, 2008 October 16, 2008 Facilitators: Laurie Yott and Todd Eikelberger, Attorneys w/Beckett & Yott, Ltd. Top of Page		Time: 8:30 a.m. - 10:00 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $49 NAE Members / $99 Non-Members (see HR Essentials for special pricing)
TEAM BUILDING: for team leaders The very first line of management in a company is the team leader. They are usually "working" alongside of those they are "leading", because they are technically proficient. However, team leaders usually do not benefit from focused training on what the company expects them to accomplish in this role. Building highly effective and cohesive teams is a primary purpose of the team leader. This workshop enables team leaders to learn how: to create a work environment of collaboration and shared purpose to bring employees together by promoting working interactively to define common goals for the team accomplishments to develop an action plan for success
January 30, 2008 Facilitator: Guy Farmer, MSW Relationship Coach,The Relationship Guy LLC (view on KREN TV) Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $79 NAE Members / $129 Non-members
COMPANY BENEFIT PROGRAMS: the fundamentals & on-going management Your company benefit programs are great tools for recruitment and retention; however, they need to be effectively administrated and occasionally up-dated. Another need is maintaining proactive planning with your company's CFO and CEO in order to keep these programs as viable tools. During this workshop, you will learn various types of benefits; cost drivers; benchmarking data and renewal planning. There will also be tools to effectively manage these programs with employees and financial decision makers including updates on regulatory issues. The presenters have collectively almost 50 years of experience in human resources, insurance services and state/federal compliance issues.
February 7, 2008 Facilitator: Debbie Cunningham, Founder & President CGI Financial & Insurance Services, Carol Ruiz, HR Manager, Click Bond, Inc. Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $79 NAE Members / $129 Non-members
DELEGATING FOR SUCCESS: managing more with less oversight Micromanagers�listen up! Your staff exists to help you with your workload. Those who are afraid to delegate, or don't want to spend the time choosing whom to delegate to, train and follow-up are prime candidates for this workshop. Learn how to identify and build on your employees' strengths while promoting responsible independence. Every manager's dream�! Increase motivation, morale & productivity by giving employees a stake in the work they do. Engage them by increasing their capacity to create results. Focus your managerial skills to get better performance from employees with less oversight. Give yourself a tool designed to develop your team.
February 14, 2008 Facilitator: Guy Farmer, MSW Relationship Coach,The Relationship Guy LLC (view on KREN TV) Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $79 NAE Members / $129 Non-members
WORKPLACE ENVIRONMENT: company culture, harassment & discrimination issues plus diversity Companies are dealing with complex workplace issues that do not have easy answers. An innovative way to approach these issues is by looking at the company culture first. An understanding by all employees of what diversity means and is in the workplace helps to defuse difficult situations.
June 26, 2007 Facilitator: Carol A. Eastwick, Nevada Association of Employers Top of Page		Time: 8:30 a.m. - 10:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $39 NAE Members / $89 Non-members
EMOTIONAL INTELLIGENCE: the hidden factor in workplace success Employees with emotional intelligence have the unique ability to inspire and motivate others to perform at their best. Maximum employee performance and increased profits are the natural results of workplaces where this concept is utilized. But, how does it happen? In this dynamic and interactive 2 part workshop, you will learn what EQ is, the five core EQ competencies, why they are critical in today�s World of Work and how to use these EQ skills in your leadership roles to make a genuine difference. A follow-up teleconference is an integral part of learning and using the EQ material presented in this very effective workshop.
July 17, 2007 Facilitator: Kit Prendergast, Certified Career Management Coach, Career Connections Top of Page		Time: 8:30 a.m. - 4:30 p.m. (one hour lunch) Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $139 NAE Members / $189 Non-members
INTERVIEWING SKILLS #101: tips & techniques for legal and effective interviews Interviewing skills are a developed talent as those interviewing get more effective as they experience more time interviewing. During that learning curve, however, there are pitfalls that can be avoided. In this class participants will learn the "do's & don'ts" of how to discover what the interviewee can provide to the company in terms of meeting the expectations of the position requirements. Practice interviewing scenarios help attendees gain experience and serve as a review for those who interview occasionally. Topics are: musts & preferreds ~ legal issues ~ identifying job-related competencies ~ Yes / NO ??? Do's & Don't's ~ Behavior & Situational Questions
February 28, 2008 Facilitator: Carol A. Eastwick, Nevada Association of Employers Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $59 NAE Members / $109 Non-members
HISPANIC SUPERVISORY SKILLS: communicating job responsibility & expectations Managers, supervisors, and leads can benefit from learning how cultural values and beliefs, including U.S. mainstream business values, standards, and expectations, impact productivity, communication, and the bottom line. Your value-added benefits include: help forge an environment of respect and collaboration learn "Visual Communimaking TM" Skills ~ how to use visual communication tools acquire effective coaching and teaming skills learn how to use a practical model for problem-solving First-time, prospective, and experienced managers and supervisors are encouraged to attend this powerful and transformational workshop. NOTE:If requested, this workshop can be presented using a combination of both English and Spanish, targeting front-line managers and supervisors to be more effective communicators.
March 6 & 7, 2008 (2 sessions) May 8 & 9, 2008 (2 sessions) Facilitator: Marcel Fernando Schaerer, International Professional Development Services (IPDS)... providing Strategic Organizational Development & Training Top of Page		Time: 8:00 a.m. - 1:00 p.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $199 NAE Members / $249 Non-members
EMPLOYEE RELATION CONFLICTS: a toolkit for problem solving Managers everywhere�how many hours in your day do you spend resolving employee conflicts? Would you like to have more time by helping your employees learn how to resolve their own conflicts? Key skills can be learned that help you solve problems effectively, manage challenging workplace situations and reduce staff conflict. The toolkit helps you design a strategy to promote interpersonal communication and develop a proactive, step-by-step approach to resolving problems in the workplace.
March 12, 2008 Facilitator: Guy Farmer, MSW Relationship Coach,The Relationship Guy LLC (view on KREN TV) Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $79 NAE Members / $129 Non-members
ASSERTIVENESS TRAINING Are you an effective communicator? Would you like to exercise greater influence? Resolve conflicts decisively? Strengthen your professional image? Enhance your self-esteem and gain more visibility? Communication is the most basic human skill and yet many individuals have a difficult time communicating, especially when conflict arises. This workshop will provide you with the skills necessary to communicate more effectively and navigate difficult situations in a respectful and positive manner in both the workplace and in your personal life.
March 14, 2008 Facilitators: Cheryl Woehr, IBET Program Manager, Intercultural Business Education & Training Northern NV International Centers Top of Page		Time: 8:30 a.m. - 12:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $89 NAE Members $139 Non-members
PERFORMANCE APPRAISAL SKILLS: improve performance reviews Managing performance is a critical skill for supervisors and managers in helping their direct reports meet job expectations. The appraisal or review meeting is one of the tools used in this process and an area for development that can increase performance and motivate employees. Learn how your appraisal skills measure and how to increase their effectiveness.
March 19, 2008 Facilitator: Carol A. Eastwick, Nevada Association of Employers Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $59 NAE Members plus $10 for the Appraisal Skills Inventory / $109 Non-members plus $10 for the Appraisal Skills Inventory
HOW TO GET an "HR SEAT" at the "TABLE": learn to walk the talk If you are wondering how to change the perception of "paper shuffler" to business consultant, you need to learn the attitude and language of those in the "C" suite. HR departments can add value to the bottom line of the organization, however, HR departments are not always perceived as being capable of that important contribution. Those benefitting from this class will have a professional certification and 5+ years of HR experience. The facilitator has 35 years in the HR trenches and has a wealth of experience in different types of companies.
March 26, 2008 Facilitator: Jack Eastwick, MBA, SPHR, Expert System Consultants Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $79 NAE Members / $129 Non-members
BACKGROUND CHECKS: why have them and how do they work? Handling risk management is a primary responsibility of the Human Resources department. Are you doing background checks on potential employees? If not, why not? Come find out from an expert why such investigations can mitigate risks for your organization. You will also learn how to establish such a program and "sell" it to senior management.
April 8, 2008 Facilitator: Jim Weston, MCSSltd. (former Chief of Police, Reno, NV) Top of Page		Time: 8:30 a.m. - 10:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $69 NAE Members / $119 Non-members
*YOU'RE NOT* THE PERSON I HIRED!** Unlike typical training programs that focus strictly on interview questions or legal compliance, this program teaches managers to systematize hiring, beginning with the understanding that it can be managed as tightly and predictably as any other company operation. Learn how to avoid the #1 hiring mistake and to find more top quality candidates. The class materials include an effective interviewing guide, a workbook, a CD and a copy of the book by this title written by experts in the executive search business.
April 22, 2008 Facilitator: Steve Conine, President, AccuStaff & Talent Framework in Reno Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $79 NAE Members plus $35 materials fee / $129 Non-members plus $35 materials fee
EMAIL ETIQUETTE: learn how to control the e-monster Email is an incredible efficiency tool unless it has taken over your life and your time! Learn some techniques to control the volume of email you get and how to utilize the value of those emails you do answer. And, how do you "file" those emails? Are they as cluttered as your desk?! The etiquette of how to write an email is critical to the success of your email's message. Learn some do's & don'ts for this form of communication and stop the e-monster from controlling your time, your mood and your effectiveness.
April 23, 2008 Facilitator: Carol A. Eastwick, Nevada Association of Employers Top of Page		Time: 8:30 a.m. - 10:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $49 NAE Members / $99 Non-members
COMMUNICATING WITH HISPANICS: practical solutions in a culturally diverse workplace Today's workplace enjoys a rich cultural diversity in our global environment. This diversity also presents challenges for: effective communication between all members of the workforce including Hispanics, Asians, African-Americans and many others addressing productivity by reducing errors / increasing quality preventing on-the-job accidents increasing retention of team members Your value-added benefits include: becoming more aware and recognize diversity and cultural issues impacting communication on the job acquiring practical skills so you can be more effective in communicating with co-workers in an environment of mutual respect Training Topics include workplace situations for problem-solving, communicating, and resolving cultural issues. The presenter is a leading authority on workforce development and training, and well qualified based on life experiences, to work with supervisors, managers, HR professionals and business owners in learning how to implement strategies for managing their talent pool.
April 24, 2008 Facilitator: Marcel Fernando Schaerer, International Professional Development Services (IPDS)... providing Strategic Organizational Development & Training Top of Page		Time: 8:30 a.m. - 12:30 p.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $139 NAE Members / $189 Non-Members
UNDERSTANDING UNEMPLOYMENT Your unemployment tax is one of the few taxes over which you actually have some control. Learn what you can do to help minimize this tax. This class will show you everything from protesting a claim to representing your company at a hearing, as well as auditing your charge statement and tax rate notices.
April 29, 2008 November 6, 2008 Facilitator: Jim Nelson, Nevada Association of Employers Top of Page		Time: 8:30 a.m. - 10:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: No Charge - Course is for NAE Members Only
TRAIN THE TRAINER: help your on-the-job trainers Training people on the job is a difficult task that takes patience and job knowledge in order to be effective. Most such trainers are identified because they know how to do the particular task fast, not because they like to train or have skills in that area. Learn the 4 steps to effective training and the important attitude which holds them together for success. Attendees will train others in the class after learning these important steps.
May 14, 2008 Facilitator: Carol A. Eastwick, Nevada Association of Employers Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $59 NAE Members / $109 Non-members
MANAGE "UP" or "OUT": ways to improve performance or utilize "outplacement" Performance management and outplacement are two very effective tools that can be utilized to manage your workforce and positively affect necessary lay-offs in an organization. Without the knowledge of how to handle these two issues, HR departments may hinder their support of these business needs. Supervisors and Managers are well positioned to help with performance management of their employees as long as they have been trained in this style of on-going appraisal. HR can provide the direction of how to enable the process of moving people out of the organization in a humane and productive manner so the situation is "win-win" for all involved. Attendees will learn these processes and be able to ask questions of a seasoned HR professional.
May 22, 2008 Facilitator: Jack Eastwick, MBA, SPHR, Expert System Consultants Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $79 NAE Members / $129 Non-members
YOUR TIME: think about it? Time management gurus are everywhere with specific tools to use in managing your time. They all work but not for everybody. Why is this? Because all people are different and need different ways and tools to effectively manage their time. The first step is for individuals to "think" about how they spend their time. Once that is accomplished, the tools can be selected. Come and spend the time in a structured atmosphere to finally determine how you spend your time. The second step is to understand the four types of tasks we all have and then determine on which tasks your time is spent. At that point, prioritizing of tasks is focused and you are again in control of your time!
June 3, 2008 Facilitator: Carol A. Eastwick, Nevada Association of Employers Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $59 NAE Members / $109 Non-members
COMMUNICATION SKILLS: sharpening tools for more effectiveness Everyone agrees that communication is vital in the workplace, yet many of us complain about a lack of communication in our workplaces. In reality, improving communication starts with each one of us. Attendees do a communication style self-assessment addressing the differing styles in order to appreciate and accept them thus fostering a respectful atmosphere of open communication in the workplace. An action plan is the final step to implement this new understanding in each individual's workplace.
June 10, 2008 Facilitator: Carol A. Eastwick, Nevada Association of Employers Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $59 NAE Members plus $12 for the Communication Style Inventory / $109 Non-members plus $12 for the Communication Style Inventory
THE ”GO” SYSTEM Many companies are downsizing the workforce, however, none of them are downsizing the workload. To remain highly competitive, even highly successful and profitable companies look for ways to get more done - in less time, with fewer people. “GO” stands for Get Organized! The GO System is a proven, step-by-step process to help people get and stay organized. The system is easy to understand, easy to implement and easy to maintain. Attend this four-hour workshop to help yourself and your staff: Improve abilities to focus and concentrate and eliminate distracting clutter Easily and quickly prioritize workloads in order to get more done in less time Increase individual productivity by 10%-25% the first day after implementation Decrease productivity-killing stress and anxiety Included in the fee for this workshop is a comprehensive and hands-on GO System Implementation Kit with all the resources you need to implement the ideas and processes learned in this workshop as soon as you return to work.
August 2, 2007 December 6, 2007 Facilitator: Christine Kominiak, Organizational Productivity Consultant Top of Page		Time: 8:30 a.m. - 12:45 p.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $139 NAE Members / $189 Non-members
PRESENT WITHOUT FEAR: practice and improve presentation skills Public speaking is the number one fear of most people. Learn how to prepare and deliver presentations; receive feedback on an actual presentation and guidelines for future speaking events.
August 8, 2007 Facilitator: Carol A. Eastwick, Nevada Association of Employers Top of Page		Time: 8:30 a.m. - 10:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $39 NAE Members plus $12 for the Presentation Skills Profile $89 Non-members plus $12 for the Presentation Skills Profile
"JUST GIVE ME ONE MORE MINUTE" Are you interested in something new and different for your staff? Are they feeling overwhelmed by the crunch of time and energy in their daily work routines? This unique time management training and coaching opportunity may be your answer. In this fun, lively workshop, you will learn 7 ways to create more time and energy for yourself using the best of technology and several new innovative time management ideas. Come ready to relax, laugh and learn how to grab "just one more minute"!
August 22, 2007 Facilitator: Kit Prendergast, Certified Career Management Coach, Career Connections Top of Page		Time: 8:30 a.m. - 12:30 p.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $139 NAE Members $189 Non-members
THREE "C FORMS" OF WORKERS' COMP FORMS When dealing with occupational injury and/or disease reporting, knowledge of the C-1, C-3 and C-4 forms are an important foundation for risk management. Topics covered: Benefits of having a C program in your workplace How to correctly complete all three C forms Summary of the three C Forms relative to prevention, protection and preservation of rights
September 5, 2007 Facilitator: Larry Hunt, Hunt Insurance LLC Top of Page		Time: 8:30 a.m. - 10:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $39 NAE Members $89 Non-members
SOCIAL INTELLIGENCE: taking EQ to the next level Some people have "magnetic" personalities. Everyone knows who they are; everyone wants to know or work with them. How do they do it? These individuals have mastered the art of social intelligence (SI) and it makes all the difference. SI goes over and beyond emotional intelligence (EQ) into the world of our complicated social interactions with others. In this engaging interactive course you will learn the five SI competencies, how SI builds on your EQ skills; and then practice the five specific SI skills critical for getting along with others and winning their active cooperation in today's tough work world.
September 11 and 18, 2007 (2 sessions) Facilitator: Kit Prendergast, Certified Career Management Coach, Career Connections Top of Page		Time: 8:30 a.m. - 12:30 p.m. (September 11th session) 8:30 a.m. - 11:30 a.m. (September 18th session) Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $139 NAE Members $189 Non-members
FEDERAL WAGE & HOUR: the Fair Labor Standards Act The Fair Labor Standards Act (commonly known as the 'Wage & Hour Law') is extensive and complex with new regulations. Join Brian Yeskovich, Senior Investigator with the U.S. Department of Labor, as he leads a presentation summarizing the new overtime provisions, as well as the topics below. Joining Brian will be Robert Story, Story Law Group, who will offer his opinions and answer questions from the perspective of a litigator. Topics covered: Minimum wage Exempt vs. non-exempt Overtime Hours worked Record-keeping
September 12, 2007 Facilitators: Brian Yeskovich, U.S. Department of Labor Robert Story, Story Law Group Top of Page		Time: 8:30 a.m. - 12:00 noon Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $49 NAE Members $99 Non-members
CONFLICT RESOLUTION: it's about the employee and the customer Learn specific techniques that defuse, redirect and improve challenging situations. Identify and manage personal triggers that get in the way of resolving conflicts. Create a win/win approach to conflict resolution that is non-confrontational, maintains positive interaction and keeps your employees and customers happy.
September 25, 2007 Facilitator: Guy Farmer, MSW Relationship Coach,The Relationship Guy LLC Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $69 NAE Members / $119 Non-members
FUTURE OF I-9's On October 1, 2007, A.B. 383 will become effective. This new law gives the Nevada Tax Commission the authority to fine employers in the state of Nevada if they unlawfully hire or employ �unauthorized aliens�. This new law shines a light on the I-9 process now more than ever. Employers MUST exercise due diligence in satisfactorily completing I-9�s on ALL new hires. This informative session will give you important updates about I-9 regulations, and allow you to ask an expert the questions you might have to resolve issues in your workplace.
September 26, 2007 Facilitator: Jacqueline Longnecker, Employment Verification Resources, Inc. Top of Page		Time: 8:30 a.m. - 10:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $49 NAE Members / $98 Non-members
HARASSMENT-free WORKPLACE: effective behaviors for a respectful environment Take the guesswork out of harassment and create a harassment-free workplace. Participants gain awareness of their own attitudes and learn new behaviors to increase respectful interpersonal communication. Learn workplace strategies to create an inclusive and collaborative environment.
October 2, 2007 Facilitator: Guy Farmer, MSW Relationship Coach,The Relationship Guy LLC Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $69 NAE Members / $119 Non-members
INTRODUCTION TO CHILD SUPPORT ENFORCEMENT Join an expert to get an explanation of how to correctly fill out the state paperwork associated with the attachment of wages for child support. Get a general introduction of child support enforcement followed by an in-depth review of these two subjects: 1�court ordered child support collection; 2�court ordered health insurance (national medical support notice). You will get an overview of the State Collection & Disbursement Unit (SCADU), plus the opportunity to have your questions answered.
October 3, 2007 Facilitator: Margaret "Margie" Adams, Social Welfare Manager, Child Support Enforcement Top of Page		Time: 10:30 a.m. - 12:00 noon Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $39 NAE Members / $89 Non-members
GOAL SETTING: achieving more with focus Goal setting techniques are used by top athletes, successful business people, and achievers in all fields. They give you long-term vision and short-term motivation. In this workshop you will learn how to determine what your goals are, document them, determine the action steps needed to reach those goals and start working towards achieving them. You will also learn how to motivate yourself to continue to strive for your goals even when the going gets tough. You will: Brainstorm a list of things you want in your life personally and professionally Craft that list into goals Create the action steps needed to attain those goals Build the action steps into your life Learn to motivate yourself to take the action steps Even if you have never set goals in your life, you will be a success in this workshop, and seasoned goal setters will get a fresh look at goal setting and come away with new ideas. This workshop is practical and fun. You will leave with a new understanding of goal setting and a binder full of resources.
October 10, 2007 Facilitator: Alice Heiman, ARH Consulting Top of Page		Time: 8:30 a.m. - 12:30 p.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $79 NAE Members / $129 Non-members
WORKPLACE VIOLENCE: learn how to access orders & prevent liability Employers need the legal and practical tools necessary to protect employees in the workplace. Learn how to access the various protection order systems and be better able to foresee and prevent liability issues relative to domestic violence, stalking & harassment, child protection and prevention of workplace violence. Recent state legislation, especially firearms on company property, is also discussed in this timely presentation.
October 24, 2007 Facilitators: Carol Cooke, Family Court Master, 2nd Judicial District Court, Washoe County Robert W. Story, Story Law Group Top of Page		Time: 8:30 a.m. - 10:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: No Charge - Course is for NAE Members Only
WAR FOR TALENT: retaining the best and the brightest Are you prepared for the talent war? It�s not just about the upcoming shortage of labor; it�s also about a shortage of talented, innovative knowledge workers. Everyone understands the pain of losing your best employees to competitors while you continue to struggle to recruit for growth. Now is the time to focus on aligning and engaging your workforce. Participants will learn: Understand the factors driving the war for talent ~ is the threat real? Learn when and why employees decide to leave their jobs Share best practices for understanding attrition from an �inside out� perspective Learn how to develop a culture where people want to stay Create a roadmap to improve employee retention in your organization
November 9, 2007 Facilitators: Connie Johnson, SPHR, Managing Director, Talent Framework Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $69 NAE Members / $119 Non-Members
TEAM BUILDING: working interactively for higher productivity Build highly effective and cohesive teams by creating a work environment of collaboration and shared purpose. Learn how to bring employees together by promoting teamwork, defining common goals and developing an action plan for success. Help your employees get more work done by working interactively.
November 14, 2007 Facilitator: Guy Farmer, MSW Relationship Coach,The Relationship Guy LLC Top of Page		Time: 8:30 a.m. - 11:30 a.m. Where: NAE Office 8725 Technology Way, Suite A, Reno Fee: $69 NAE Members / $119 Non-members

NAE Cancellation and Refund Policy

If you are unable to attend a workshop session for which you are registered, and have not contacted NAE five (5) business days prior to the date of the workshop to cancel, you will be charged the workshop fee. Refunds will be issued ONLY if cancellation notice is given five (5) business days prior to the workshop.

If you cannot attend a workshop for which you have registered, you may send someone in your place, or contact NAE in advance to arrange a transfer to a future session of your choice. A transfer to another workshop must be completed within one year of the date of the originally scheduled workshop.

NAE workshops on-site at your place of business:

NAE can customize any of the workshops found in this calendar, tailoring them to your own specific needs, and present them to your staff members on-site.

In addition to our public and on-site training programs, we offer one-on-one coaching services and custom-design training on a wide range of topics.

For more information on any of our training programs, or if you have a training need that does not match one of the offerings listed in this calendar, contact our Training Department.

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— Training Calendar — Give employee performance and productivity a boost with NAE's training workshops

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SUPERVISORY SKILLS I: what every supervisor needs to know & review

SUPERVISOR'S MANAGEMENT ROLE: coaching & motivating performance

HR ESSENTIALS: a review & update

PROPER RECORD RETENTION (Part of HR ESSENTIALS)

FAMILY AND MEDICAL LEAVE ACT (Part of HR ESSENTIALS)

WORKPLACE SAFETY (Part of HR ESSENTIALS)

DISCRIMINATION AND HARASSMENT UPDATE (Part of HR ESSENTIALS)

AMERICANS WITH DISABILITIES ACT (Part of HR ESSENTIALS)

WORKERS' COMPENSATION (Part of HR ESSENTIALS)

TEAM BUILDING: for team leaders

COMPANY BENEFIT PROGRAMS: the fundamentals & on-going management

DELEGATING FOR SUCCESS: managing more with less oversight

WORKPLACE ENVIRONMENT: company culture, harassment & discrimination issues plus diversity

EMOTIONAL INTELLIGENCE: the hidden factor in workplace success

INTERVIEWING SKILLS #101: tips & techniques for legal and effective interviews

HISPANIC SUPERVISORY SKILLS: communicating job responsibility & expectations

EMPLOYEE RELATION CONFLICTS: a toolkit for problem solving

ASSERTIVENESS TRAINING

PERFORMANCE APPRAISAL SKILLS: improve performance reviews

HOW TO GET an "HR SEAT" at the "TABLE": learn to walk the talk

BACKGROUND CHECKS: why have them and how do they work?

YOU'RE NOT THE PERSON I HIRED!

EMAIL ETIQUETTE: learn how to control the e-monster

COMMUNICATING WITH HISPANICS: practical solutions in a culturally diverse workplace

UNDERSTANDING UNEMPLOYMENT

TRAIN THE TRAINER: help your on-the-job trainers

MANAGE "UP" or "OUT": ways to improve performance or utilize "outplacement"

YOUR TIME: think about it?

COMMUNICATION SKILLS: sharpening tools for more effectiveness

THE ”GO” SYSTEM

PRESENT WITHOUT FEAR: practice and improve presentation skills

"JUST GIVE ME ONE MORE MINUTE"

THREE "C FORMS" OF WORKERS' COMP FORMS

SOCIAL INTELLIGENCE: taking EQ to the next level

FEDERAL WAGE & HOUR: the Fair Labor Standards Act

CONFLICT RESOLUTION: it's about the employee and the customer

FUTURE OF I-9's

HARASSMENT-free WORKPLACE: effective behaviors for a respectful environment

INTRODUCTION TO CHILD SUPPORT ENFORCEMENT

GOAL SETTING: achieving more with focus

WORKPLACE VIOLENCE: learn how to access orders & prevent liability

WAR FOR TALENT: retaining the best and the brightest

TEAM BUILDING: working interactively for higher productivity

NAE Cancellation and Refund Policy

NAE workshops on-site at your place of business:

— Training Calendar —
Give employee performance and productivity a boost
with NAE's training workshops

**YOU'RE NOT THE PERSON I HIRED!**